We work hard at KFROOMS to keep every customer happy. However buying furniture, including office furniture delivered and assembled, directly from the wholesaler at these prices does mean there are no returns without damage. If your furniture is damaged, we can replace it with the same exact item within 30 days. Our 30 day warranty does not include customer wear and tear. All sales are final, however some wholesalers offer a return, in which a 25% restocking fee is applied. Anything from Modway, Coaster or any design your way/customizable furniture cannot be returned. (Must enquire before placing order to ensure this). Once the furniture has been delivered and assembled, there cannot be any returns. Custom sets and design your way sectionals cannot be returned. Final products may vary in color, finish, size, fabric, or other features. With cut yardage and swatches, fabric patterns and repeats may vary and color variations will occur by dye lot. Please enquire if you have questions about your item before purchasing to confirm the restocking policy. There is a $25 cancellation fee. In order to process any returns or exchanges, we will need the original box and packaging the furniture came in. Our local delivery rate is $25 to $100 South Florida. All deliveries will be delivered in your home or to your front door. We will never deliver the furniture without confirmation one day prior to delivery. We do have a company that offers a White Glove Service that delivers and installs the furniture, including office furniture delivered and assembled, pricing quote upon request. Please note, we cannot assemble any ceiling/wall lighting that requires electricity hook up. We do offer shipping to the islands. Just give us your shipping facility, container number and we will take care of the rest. Thank you for choosing KFROOMS for your furniture needs. Call (352) 978-8239 today to learn more. PROMO CODES/SALES Promo Codes:  All promo codes are not valid on previous purchases or store purchases. Promo codes can only be used once per person, per order. Promo codes cannot be combined with any other code, unless stated. Promo codes cannot be used on sale items, unless stated. Sales:  Sales are based on in stock items and are usually only available for a limited time.